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Delivery time
The delivery time depends on the quantity of ordered articles, the chosen payment method and the destination country.

On-hand articles will normally be sent out same day when ordered before 1pm on weekdays.
In case of any delivery delays or disturbances you will be notified by our customer service team after orders received.
The delivery time within Germany is between 1-3 days
The delivery time for international shipping is between 3-5 days

When having ordered you will receive a confirmation email to the email address stated during the order procedure. Within this email you will have an individual link to track your delivery.

Tracking information
When having ordered you will receive a confirmation email to the email address stated during the order procedure. Within this email you will have an individual link to track your delivery.

In case of any questions please contact our customer support team.

Parcel service

We use DHL to ship within the EU and UPS for international shipping.

Shipping costs

EU: 9,90 EUR
Suisse: 14,90 EUR

Deliveries to addresses outside of the EU may be optionally linked with customs duties and import turnover tax. Depending on the regulations of the country of destination.

 

Payment methods

Bank transfer
You transfer the sum of the order value to our bank account (you will receive our bank details after the order process). When we have received the money on our bank account, we will ship the goods to you.

Paypal
PayPal is an easy to use online payment method. To use PayPal you will need a valid PayPal account, which carries your bank- or credit card information. Having selected PayPal as your desired payment method you will be forwarded to PayPal directly after the order process: here you can sign in as an returning customer or create a new account.  Please click here for further information.